Privacy Policy

OwnNeon is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, purchase our products, or engage with our services.

1. Information We Collect

When you visit or make a purchase from OwnNeon, we collect the following types of information:

a) Personal Information

• Contact Information: Name, email address, phone number, shipping and billing address.
• Payment Information: Credit/debit card details, transaction history (note: payment processing is handled by third-party providers, and we do not store your card details).
• Account Information: Username and password if you create an account on our website.

b) Non-Personal Information

• Technical Information: IP address, browser type, device type, operating system, and other anonymous technical data.
• Usage Data: Pages visited, time spent on the site, referral URLs, and activity on our website.

2. How We Use Your Information

We use your information to provide and improve our services, process your orders, and communicate with you. This includes:

• Processing and fulfilling your orders.
• Sending updates about your order status.
• Responding to customer service inquiries.
• Sending promotional offers, newsletters, and other marketing materials (if opted-in).
• Improving our website functionality, user experience, and product offerings.
• Analyzing website traffic and user behavior to optimize our marketing strategies.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We work with third-party companies (e.g., shipping companies, payment processors) to help us deliver our services. They have access to your data only to the extent necessary to perform these tasks.
• Legal Compliance: We may disclose your personal information to comply with legal obligations or to protect the rights, property, or safety of OwnNeon, our customers, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your interactions with our website, which helps us improve user experience and marketing. You can manage your cookie preferences through your browser settings, but this may impact your ability to use certain features of our website.

5. Data Security

We take the security of your personal information seriously. We implement industry-standard encryption and security measures to protect your data from unauthorized access, disclosure, or destruction. While we strive to protect your personal data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct or update inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at [Insert Contact Information].

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any external websites you visit.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently gathered such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date, and we encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

OwnNeon
Email: info@ownneon.com
Phone: +92 307 0056781