Welcome to OwnNeon! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. General Information
OwnNeon operates this website to offer custom neon signs and related products. By using our website, you agree to the terms outlined below. These terms apply to all visitors, customers, and users of the site.

2. Products and Services
Custom Neon Signs: All of our neon signs are custom-made to order based on customer specifications. Product images on the website are for illustrative purposes, and the final product may vary slightly in appearance.
Free Shipping: We offer free shipping on all orders within Pakistan. Please see our [Shipping Policy] for more details.
Payment: We accept payments via Cash on Delivery (COD) or Direct Bank Account Transfer.

3. Order Process
Placing an Order: When you place an order on our website, you agree to provide accurate and up-to-date information. After placing an order, you will receive a confirmation email.

Order Changes: If you need to make any changes to your order after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes after production has begun.
Cancellation Policy: Orders can only be canceled within 24 hours of being placed. Once production begins, cancellations are not allowed.

4. Pricing & Payment Terms
Pricing: All prices displayed on the website are in Pakistani Rupees (PKR). We reserve the right to modify prices without prior notice.
Payment Methods: We accept payments through COD and direct bank transfers. Full payment is required before the product is shipped.

5. Shipping & Delivery
Free Shipping: We offer free shipping throughout Pakistan. Please refer to our [Shipping Policy] for more details.
Delivery Time: Standard delivery time is 3 to 5 business days. We strive to meet delivery estimates, but delays may occur due to unforeseen circumstances.

6. Return & Refund Policy
Returns: Since each product is custom-made, we do not accept returns unless the item is defective or damaged upon arrival.
Refunds: If your item arrives damaged or defective, you must contact us within 24 hours with a photo of the damage. We will arrange for a replacement or refund at our discretion. See our [Return Policy] for more information.
7. Intellectual Property
All content on the OwnNeon website, including logos, text, images, and designs, are the intellectual property of OwnNeon. You may not copy, reproduce, or use any content without express written permission from us.

8. Limitation of Liability
We do our best to ensure that our products meet the highest standards. However, OwnNeon will not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products. In no event shall our liability exceed the total purchase price of the product in question.

9. Privacy Policy
We are committed to protecting your privacy. Please review our [Privacy Policy] to understand how we collect, use, and safeguard your personal information.

11. Changes to Terms & Conditions
OwnNeon reserves the right to amend or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically.

12. Contact Information
If you have any questions or concerns about these terms, please contact us:

OwnNeon
Email: info@ownneon.com
Phone:  +92 307 0056781